Write us with your question. Please include your username, device, and a description of what you saw vs. what you expected. We respond within 24 hours on weekdays.
support@getliftmax.app →Crash? Weird number? Tap the ≡ menu in-app → Send feedback. Logs attach automatically.
File a bug →Vote on the public roadmap or submit your own idea. We read every entry.
Open roadmap →Yes. The full app — workouts, ranks, AI calories, leaderboards — is free. We may add an optional Pro tier later for deeper analytics; the core will always stay free.
Every logged set earns XP weighted by intensity (RPE), volume (weight × reps), and PR proximity. XP accumulates across ten tiers — Bronze, Silver, Gold, Platinum, Diamond, then five specialist Legend tiers.
You don't lose XP for missing a day. There are no streak penalties. The system rewards real work.
Tap the camera icon, point it at your plate, and the vision model returns an estimate with macros in about a second. You can tweak portion sizes with a slider.
Photos are processed in memory and discarded immediately — see privacy policy §04.
Two ways: search by username in the Friends tab, or share your QR code to invite people in-person. Requests require mutual acceptance before any data is visible.
In-app: Profile → Settings → Data → Delete account. Your data is permanently removed within 30 days. You can also email support@getliftmax.app with the subject "Delete account."
Want a copy before you go? Hit Export data in the same menu — it downloads a JSON bundle of everything.
Tap Forgot password on the login screen and enter your email. A reset link arrives within a minute. If you don't see it, check spam, then contact us.
We support CSV import for workout history from Strong, Hevy, and RepCount. Find it under Profile → Data → Import. Rank XP backfills from the imported history automatically.
All traffic uses TLS 1.3. Storage runs on Google Firebase with infrastructure-grade encryption at rest. Passwords are hashed with Argon2. We do not sell your data, and we never will.
Yes — it's in beta. Join the TestFlight cohort via Profile → Beta program. Android Wear ships next quarter.
Yes. Profile → Privacy → Hide rank from friends. Your XP still counts toward promotion; only the public display is hidden.
Minor fixes: weekly. Feature drops: roughly every three weeks. Changelog lives at liftmax.app/changelog.